Resources
On this page, you will find a series of resources related to digital inclusion: studies, roadmaps or user manuals for online public services, ... A lot of useful information for stakeholders and citizens!
Plan et Rapports
Some of the documents are not available in this language. You can find them below in the available languages.
Agenda and Minutes
Analyses and studies
- The people of Brussels and digital technology - 2022 (Opens in new windowFR/Opens in new windowNL)
- The people of Brussels and digital technology - 2023 (Opens in new windowFR/Opens in new windowNL)
- Report on the 2021 Visitor Profile Study (Opens in new windowFR/Opens in new windowNL)
- Study on the attractiveness of Digital Public Spaces - 2021 (Opens in new windowFR/Opens in new windowNL)
- Study on essential services (King Baudouin Foundation) - 2021: zoom (Opens in new windowFR/Opens in new windowNL) - full study (Opens in new windowFR/Opens in new windowNL)
- Digital Inclusion Barometer (King Baudouin Foundation) - 2020: summary (Opens in new windowFR/Opens in new windowNL) - full study (Opens in new windowFR/Opens in new windowNL)
- Focus N°30 Les Bruxellois et les Bruxelloises à l’heure du numérique : accès aux TIC et leur utilisation.(Opens in new windowFR/Opens in new windowNL)
- Analysis of the digital divide in the Brussels-Capital Region - 2018 (Opens in new windowFR/Opens in new windowNL)
Paradigm's publications
Brochures and guides
Some of the documents are not available in this language. You can find them below in the available languages.
- Sécurité en ligne-protégez-vous contre la fraude(PDF / 730.26 KB)
- Online veiligheid-bescherm jezelf tegen fraude(PDF / 2.66 MB)
- Recommandations inclusives et référentiel technique(PDF / 4.45 MB)
- Inclusieve aanbevelingen en technisch referentiekader(PDF / 4.28 MB)
- Feuille de route pour la création d'un EPN en Région de Bruxelles-Capitale(PDF / 1.16 MB)
- Stappenplan om een OCR in het Gewest te creëren(PDF / 972.09 KB)
- Annuaire de l'inclusion numérique(PDF / 5.41 MB)
- Gids van de digitale inclusie(PDF / 5.15 MB)
DPSs
- In the Brussels Region
- Certified DPSs
- Charter (Opens in new windowFR/Opens in new windowNL)
- Certification procedure (Opens in new windowFR/Opens in new windowNL)
- Certification application (Opens in new windowFR/Opens in new windowNL)